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Award-Winning VoIP Provider Deploys Five9 in Profit Centers to Launch Marketing Campaigns by Five9
September 10, 2009 - (Free Research) Read case study to learn how Vonage selected the Five9 Virtual Call Center Suite to launch an ambitious campaign to win back over 70,000 customers. Read on to learn how Five9 Virtual Call Center Suite offers superior-quality VoIP, predictive dialer, inbound call capabilities, comprehensive management and customer tracking tools, and more.
Email Security: Magic Quadrant for Email Security Boundaries, 2008 by Proofpoint, Inc.
October 22, 2009 - (Free Research) The email security market is maturing, but speed and breadth of spam detection, and management and reporting capabilities, continue to differentiate vendors. This paper will discuss what you need to know about spam filtering, outbound content filtering, and available email security solutions in various delivery models.
SheepDog Builds a Profitable IT Services Business Around Google Apps by Google Apps Authorized Reseller Program
September 23, 2009 - (Free Research) See how SheepDog used Google Apps to capitalize on growing business opportunities for advanced cloud computing solutions, generate both one-time and ongoing revenue streams, and build a lucrative and sustainable business model.
The Financial Close: Optimizing Performance and Driving Financial Excellence by SAP America Inc
June 02, 2009 - (Free Research) The term "financial close" describes a corporation's ability to complete its
accounting cycles and produce financial statements for internal management and external legal reporting. This paper identifies solutions to help organizations improve and sustain their close times and address the challenges associated with automating internal controls
Protecting Essential Information: Securing the Foundation of the Internet Business Platform by Websense, Inc.
August 18, 2009 - (Free Research) The requirements for Web security, email security, and data loss prevention have changed. Read on to learn where and why traditional approaches fail; how accuracy and context drive effective information-focused security; and what to do to protect essential information and say yes to business processes that take advantage of Web 2.0.
SAP Provides a Central Hub for Managing Interfaces & Web Services for Largest NA Oil Refining Co. by SAP America Inc
January 23, 2009 - (Free Research) Valero Energy Corporation selected SAP because of its ability to provide a central hub for managing all interfaces and Web services, power to serve as a single integration & development platform for nearly all of Valero's business, capability to integrate SAP and non-SAP software systems, and support for synchronous & asynchronous messaging.
Application Grid: Ideal Platform for IT Consolidation by Oracle Corporation
April 01, 2009 - (Free Research) Application grid brings the same type of efficiency, scalability, and quality of service to the application layer that database clusters brings to the database layer. With an application grid you get greater efficiency, exceptional agility, and superior quality of service. Download this free white paper now.
Achieving Business Agility with Application Grid by Oracle Corporation
December 19, 2008 - (Free Research) Application grid brings the same type of efficiency, scalability, and quality of service to the application layer. Discover how to get greater efficiency, exceptional agility, and superior quality of service with an application grid.
When Good Applications Go Bad: Adding Application Control to your Toolbox by Fortinet, Inc. / Alternative Technology Group of Arrow ECS
October 05, 2009 - (Free Research) Check out this podcast transcript for the latest information about application security threats and how Fortinet can provide multi-function security system solutions as well as an award-wining Partner Program.
All Information, All People, One Platform: What's New In SAP® BusinessObjects™ XI 3.1 by SAP BusinessObjects
December 08, 2008 - (Free Research) BusinessObjects XI 3.1 solutions provide a full spectrum of BI functionality--from reporting, query and analysis, and dashboards and visualization, to intuitive discovery and advanced predictive analytics capabilities--as well as data quality and extract, transform, and load functionality.
Building a Best-Run Finance Organization by SAP America Inc
June 01, 2008 - (Free Research) This SAP Executive Insight examines the changing role of the finance organization in today's business environment. Further, it describes how companies can develop best-run finance organizations.
VUE Software: Insurance Commission & Incentive Compensation Management by CSSI
VUE software delivers flexibility and automation to help solve the complexities of insurance sales commission and incentive compensation plans. VUE’s web-enabled incentive management solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution offers the ease of a total solution from one vendor.
Achieving Service Excellence Across The Enterprise by Numara Software
February 01, 2009 - (Free Research) Common problems with interdepartmental handling of customer issues include a mismatch of priorities, no shared understanding of customer impact, and overall communication problems between teams. The solution is to create enterprise-wide workflow and visibility..
Do Extraordinary Things Everyday with Microsoft Dynamics CRM! by Microsoft
September 09, 2009 - (Free Research) In this webcast, we show you how the productivity of your sales, customer service, and marketing teams can be dramatically increased by taking advantage of the enhancements in the newly released Microsoft Dynamics CRM 4.0.
Staffing Service Coordinates Sales Activities, Utilizes Business Intelligence with CRM Solution by Microsoft
April 18, 2008 - (Free Research) Volt Information Sciences, Inc. provides staffing services, telecommunications, and information solutions to Fortune 100 customers. Executives completed an in-depth request for proposal process to narrow CRM solution options to four enterprise alternatives. They selected Microsoft Dynamics™ CRM because it best met the firm's usability, user..
CRM and Social Networking: Engaging the Social Customer by Microsoft
June 09, 2009 - (Free Research) As social networking sites explode in popularity, the hype and interest continue to build. But sorting the fact from the hype can be a challenge. This paper discusses tangible ways that organizations can extract measurable business value from social networking by leveraging it in conjunction with Customer Relationship Management (CRM) solutions.
Introduction to Microsoft Dynamics CRM Online by Microsoft
September 09, 2009 - (Free Research) This webcast, with an introduction from Steve Ballmer, Microsoft CEO, examines the importance of CRM software has on a company’s bottom line.
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