IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Reporting and End-User Query Tools | Virtualization | Business Process Management (BPM) | Network Management | Compliance Management/ Sarbanes-Oxley Compliance | Software Configuration Management (SCM) | Mobile Field Sales/ Wireless Connectivity | Customer Information Management/ Customer Databases | Wireless Technologies and Mobile Computing

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Bridging the Gap Between Change Activity and Change Management: Real Time Accountability and Change Prevention by McAfee, Inc. August 17, 2009 - (Free Research) Check out this paper to learn about McAfee Change Control, an operational-friendly, low-touch and low overhead software that can be deployed on a wide range of hardware platforms. McAfee Change Control provides change control on servers, network devices (including switches, routers and firewalls), and databases. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

GFI WebMonitor: Web Security for the ISA Server - 30 Day Trial and Freeware! by GFI Software Ltd. May 28, 2009 - (Free Research) GFI WebMonitor controls your Internet users' browsing habits through web categorization and web filtering, covering over 205,000,000 URLs. It also monitors downloads in real-time, protecting your network from viruses, malware and phishing attacks. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Integrating IP Address Management for Real-time Data and Services Delivery with Central Monitoring of DNS and DHCP Services by Infoblox March 02, 2009 - (Free Research) This paper explains the importance of IP address management, discusses the criteria for an ideal IP address management solution, and explains the features and advantages of the Infoblox IP address management solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Microsoft Dynamics CRM Online Case Study: Data Reduction Systems by Microsoft September 09, 2009 - (Free Research) Learn why Data Reduction Systems, an information and data retention service provider switched Microsoft Dynamics CRM from salesforce.com to improve all areas of customer management. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Metro Atlanta YMCA Better Aligns its Mission, Member Engagement, and Marketing Communications Activities Using Birst by Birst October 19, 2009 - (Free Research) In an attempt to tailor and more effectively promote its programs, the Metro Atlanta YMCA turned to Birst for a new set of Business intelligence (BI) tools. Birst delivered with features that included automated dashboards and adhoc reporting at a fair price. Read on to learn the benefits YMCA experienced when they switched to Birst. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

10 Ways to Reduce Your Email Costs Using Mimecast by Mimecast October 06, 2009 - (Free Research) If you’re considering cutting costs by switching to email archiving and management in the cloud, this white paper contains useful information and best practices. Download it and learn 10 ways MimeCast can save you time and money using cloud-based email management. (EGUIDE) VIEW ABSTRACT | GO TO

Workload Automation in 2 Minutes by BMC Software, Inc July 29, 2009 - (Free Research) Running multiple, disparate job scheduling solutions can cost your company a lot of unneeded expense. See how BMC CONTROL-M gives you a single point of control for all your jobs, across all platforms and applications. Watch a 2-minute overview of BMC CONTROL-M and make the switch to enterprise workload automation. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

How You Can Tame the Smartphone Monster by Cisco Systems, Inc. November 20, 2009 - (Free Research) This videocast shows you how you can actually take control of the mobility revolution and even shape it to your advantage. Discover the technologies and the tools that will enable you to extend the power of your network far beyond the desktop and empower your mobile users. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Geek-Speak Glossary: A Manager's Guide to IT Terminology by Global Knowledge March 2007 - (Free Research) This glossary is a guide to the most commonly used and confused IT terms, designed to help managers better communicate with (and understand) their IT staff. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

P2V Benefits: Moving Servers From the Physical to the Virtual World Cuts Costs, Saves Space and Parallels Green Initiatives by CDW Corporation September 2009 - (Free Research) Virtualization basically means inserting a software layer between your hardware and your operating system. This decouples the operating system from the hardware and allows you to run many operating systems at the same time on top of that same physical piece of hardware. Read this short paper to learn about the benefits of using virtual servers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Together with Microsoft: the unified communications and collaboration solution of Orange Business Services and Microsoft by Orange Business Services July 2009 - (Free Research) With the momentum of IP convergence and the movement toward an all digital world, professional communication systems combining telephony over IP, e-mail, instant messaging and audio/video conferencing services are sparking serious interest due to the benefits they offer. Read on to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Go Green with Ease: Five Steps for Small IT Shops by Cisco Systems, Inc. February 2009 - (Free Research) Smart information technology (IT) practices reduce the environmental impact of conducting business, and help small and medium-sized businesses (SMBs) reduce expenses. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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