Enterprise Systems Management | Remote Access Technologies | Electronic Medical Records (EMR) | Medical Billing | Business Support | Disk-based Backup & Storage/ RAID | Virtualization | Security Policies | Remote Administration | Availability, Performance and Problem Management

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FACTS® MANAGED CARE SUITE™ by Ebix Health, Inc. January 2001 - (Free Research) The FACTS MANAGED CARE SUITE provides a full range of reports to help you manage your organization, design plan requirements, and control and monitor costs. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

FACTS Defined Contribution System (FACTS DCS) - Advanced Technologies for Expert Health Claims Management by Ebix Health, Inc. January 2004 - (Free Research) FACTS DCS is the technology solution that deliver consumer directed health plan administration seamlessly within your health claims processing operations. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

FACTS ADMIN - Advanced Technologies for Expert Health Claims Management by Ebix Health, Inc. January 2004 - (Free Research) FACTS ADMIN is a fully automated, real-time policy administration system - with support for membership enrollment and eligibility management, premium administration, accounts payable, and administration of broker commissions. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

FACTS® CLAIMS & ENCOUNTERS™ by Ebix Health, Inc. January 2001 - (Free Research) FACTS® CLAIMS & ENCOUNTERS™ is a fully automated, real-time processing system for complete, online adjudication of medical, dental, vision, prescription drug, disability and COBRA claims and encounters. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global October 2009 - (Free Research) This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution. (PRESENTATION) VIEW ABSTRACT | GO TO

ESET NOD32 Antivirus 4 by ESET November 2009 - (Free Research) Enjoy Fast, Effective, and Easy to use internet security. Receive a FREE Trial of a fully integrated security solution which includes Antivirus and Antispyware all managed through Remote Administrator. Click "View Now" to request a complimentary ESET NOD32 Antivirus 4 Business Edition. (DEMO) VIEW ABSTRACT | GO TO DEMO

Lance Armstrong Foundation : Email Archiving with Professional Archive Manager for Exchange by Metalogix Software, Inc. October 2009 - (Free Research) See why the Lance Armstrong Foundation chose Metalogix's Professional Archive Manager for Exchange to centrally manage email archives and allow for reliable remote access to them. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Endpoint Security Platform by Trend Micro, Inc. August 2009 - (Free Research) Check out this brief video to learn how Trend Micro is providing an integrated solution that addresses the complexity that results from companies that are more and more frequently combining security management and systems management teams. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Dell Asset Management by Dell, Inc. and Intel October 2009 - (Free Research) Dell Asset Management service provides an intuitive, easy-to-use asset management solution for today’s highly distributed environments. Delivered as a SaaS-enabled solution, Dell Asset Management leverages the Internet to discover and manage your company’s Microsoft® Windows notebooks and desktops, printers, routers, switches, servers and more. (DATA SHEET) VIEW ABSTRACT | GO TO

Security and Acceleration for Remote Users: Establish Policies and Protect Against Web-Based Malware by Blue Coat February 2009 - (Free Research) Learn how community watch malware cloud defense and web content ratings centralize management for governance and enable detailed reporting for visibility. This Accelerates web applications, file access and data transfers - all while increasing user productivity. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Help Desk Authority Professional Edition - 30 Day Free Trial! by ScriptLogic Corporation September 2009 - (Free Research) How are you currently tracking your help desk issues? Does your homegrown solution have too many limitations? Or is the enterprise solution you currently have overkill? Whichever scenario best describes you…we can help. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

"up.time 5" by uptime software - Free 30 Day Trial! by uptime software inc. October 2009 - (Free Research) Deeply monitor all Virtual, Physical and Cloud based servers, applications, resources, and services from a single, unified dashboard with "up.time". Immediately cut costs and drive global performance and availability. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Google Web Toolkit: An Introduction by TheServerSide.com October 2009 - (Free Research) In the early days of Java, application development with the Abstract Window Toolkit (AWT) was relatively simple. (VIDEO) VIEW ABSTRACT | GO TO

Online data backup and recovery tips for SMBs by 3X Systems October 2009 - (Free Research) Online backup is an effective solution for SMBs, which are often challenged by many of the same data management issues larger companies face. This podcast covers various aspects of online backup services, how to evaluate your needs, what to look for given your backup requirements, and how to decide if a combined backup/DR plan is right for you. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Six Secrets to 24x7 Exchange Availability by Marathon Technologies September 2009 - (Free Research) The following six secrets to 24x7, disaster-tolerant Exchange will show you how to implement an Exchange environment with zero lost data and continuous application availability—with no IT intervention—in the event of a disaster. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cisco IP Phone Features by Global Knowledge February 2009 - (Free Research) This paper explains various features (Softkeys) available to the phone while in a call state. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Nine Storage-Related Attributes of an Enterprise Cloud by Compellent November 2009 - (Free Research) A robust enterprise cloud should not be focused myopically on CPUs, memory, disks, and a range of IP addressees. Businesses instead should include the nine attributes presented in this paper when formulating an enterprise cloud platform strategy. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Desktop Authority 8.0 by ScriptLogic Corporation April 2009 - (Free Research) A complete desktop management solution needs to be one that not only meets the standardization requirements of the computer, but simultaneously meets the personalized needs of the user. Desktop Authority 8 comprehensively manages the Windows desktop throughout the desktop lifecycle, reducing the total cost of desktop and application ownership. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

CloudBurst Marketing Demo by IBM September 2009 - (Free Research) IBM CloudBurst is a quick-start to cloud computing. Simply roll it into your data center to quickly see the benefits of cloud computing. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

HP Virtual Desktop Infrastructure with VMware View: Bring the benefits of industry-standard servers to your desktop environment by HP, Vmware and AMD January 2009 - (Free Research) This solution provides a centralized approach to managing your desktop environment and protecting the information within it. It brings the far-reaching benefits of industry-standard servers and shared storage to your desktop environment, while delivering a full virtual PC experience. (BROCHURE) VIEW ABSTRACT | GO TO

Case Study: Grey Healthcare Group leverages FalconStor VTL with deduplication to improve backup and recovery performance, optimize storage assets, and strengthen data security by FalconStor Software March 2009 - (Free Research) Grey Healthcare Group is one of the world's top five healthcare communications companies. Read this case study to learn how Grey Healthcare Group leveraged FalconStor VTL with deduplication to improve backup and recovery performance, optimize storage assets, and strengthen data security. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Cisco Unified Communications: Unifying Communications Infrastructure by Global Knowledge December 2008 - (Free Research) Cisco's unified communications vision combines individual systems with different communications capabilities into a cohesive, powerful communications ecosystem that allows a business to revolutionize itself overnight. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Adoption of Mobile Devices in the Workplace: Striking the Right Balance by Lumension March 2009 - (Free Research) Whether the economy is doing well or not, business leaders are always looking for the technological edge to bump up productivity and get more out of their workers. But new innovations always introduce new risks. The hallmark of a good C-level executive is the ability to balance the benefit of innovation with solid risk mitigation. (VIDEO) VIEW ABSTRACT | GO TO

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