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Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global October 29, 2009 - (Free Research) This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution. (PRESENTATION) VIEW ABSTRACT | GO TO

Using enterprise architecture to develop a blueprint for improving your energy efficiency and reducing your carbon footprint by IBM December 31, 2008 - (Free Research) This whitepaper is about enterprise architecture as it pertains to finding and maximizing the business value in greener operations. Higher energy efficiency and a smaller carbon footprint are obvious areas of interest for any business, but how do you balance these goals with productivity, customer service, and all your other business concerns? (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Syberworks Learning Management System Product Suite by SyberWorks, Inc. This complete product suite is designed to facilitate the development, dissemination, measurement, and management of corporate knowledge to improve productivity and performance.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Five CIO Challenges Addressed by Better Change Management by IBM March 01, 2008 - (Free Research) In today's fast-paced, highly competitive world, change is inevitable. This white paper addresses five of the most important change management challenges that CIOs have to meet and how organizations can turn these challenges into a business advantage. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Addressing the challenges of implementing a customer-centric strategy by Infor CRM December 05, 2008 - (Free Research) The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi-channel touchpoints. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improving Confidence by Increasing Understanding in Information by IBM May 08, 2009 - (Free Research) Building greater confidence in your underlying data is easier said than done. The typical organization is home to a wide variety of fragmented data sources. Organizations with a baseline of data management maturity will get better value from their BI investments. They are also more likely to outperform organizations less mature in data management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IFRS in the Life Sciences: Broad implications by Deloitte September 03, 2009 - (Free Research) This paper provides practical industry insights on IFRS for life science executives and includes useful sections on: IFRS challenges and opportunities in life sciences; Implications of IFRS for financial reporting, tax, human resources, mergers and acquisitions, IT, and treasury and much more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Configuration Audit and Control: 10 Critical Factors to Change and Configuration Management Success by Tripwire, Inc. October 2008 - (Free Research) As businesses have instituted internal, industry, and government mandated regulatory compliance, the need for audit data to prove conformity has also become a necessity. Read this white paper to learn how configuration audit and control provides a single, independent source for enforcing and reporting on a change policy across an organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Role Based Access Control and Entitlement Management by FoxT September 2009 - (Free Research) The new Role-Based Access Control utilities enforce entitlements down to the data and device level. The ability to effectively provision and audit these fine-grained controls across diverse technology domains is still a challenge. Read this transcript for practical guidance on how to implement a unified policy management infrastructure for RBAC. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Complex Role Entitlements: Making Sense of Role-Based Access Controls (RBAC) by FoxT August 2009 - (Free Research) The new Role-Based Access Control utilities enforce entitlements down to the data and device level. The ability to effectively provision and audit these fine-grained controls across diverse technology domains is still a challenge. In this webcast, receive practical guidance on how to implement a unified policy management infrastructure for RBAC. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

ChangeAuditor for Exchange - Critical change Alert by ScriptLogic Corporation April 2009 - (Free Research) Exchange is part of your mission-critical infrastructure. And you need to find a way to be notified, in real-time, of critical changes to your Windows based infrastructure. ChangeAuditor for Exchange is the answer. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Case Study: Salvation Army Finds Sanctuary in Whitelisting Software by Lumension January 2007 - (Free Research) Sanctuary works on a "whitelist" model, whereby only the devices and applications that are specifically authorized by the IT department are able to connect to or run on the corporate network. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

ESG report, Iron Mountain Simplifies the New E-mail Archive Decision by Iron Mountain Digital July 2009 - (Free Research) Organizations that have yet to implement an e-mail archiving solution have a new decision: use an on-premises or cloud-based (sometimes referred to as Software as a Service or SaaS) solution? The latter is more viable when the archive service is delivered by a reputable, well-established provider such as Iron Mountain. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Key Considerations in Building an E-mail Archiving and Compliance Strategy by Hewlett-Packard Company June 2009 - (Free Research) This paper by The Radicati Group examines the issues caused by exploding e-mail growth and presents key capabilities that e-mail archiving solutions must have to help you improve mailbox and e-mail storage management, e-discovery and data protection. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Email Archiving, eDiscovery, Compliance, Storage Management by Symantec Corporation June 2009 - (Free Research) Email archiving is a burgeoning market at a time when many storage pros are faced with increasing ediscovery requests and compliance regulations. Listen to this podcast to find out the latest developments in email archiving. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Email and Web Security SaaS by Webroot Software, Inc. April 2009 - (Free Research) Read this paper to learn about the many offerings of Webroot's Software as a Service (SaaS)-delivered e-mail and Web security suites, including anti-spam, anti-spyware, anti-virus, and email archiving and encryption. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Six Secrets to 24x7 Exchange Availability by Marathon Technologies September 2009 - (Free Research) The following six secrets to 24x7, disaster-tolerant Exchange will show you how to implement an Exchange environment with zero lost data and continuous application availability—with no IT intervention—in the event of a disaster. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Getting Started With E-mail Archiving for Exchange by Sherpa Software May 2008 - (Free Research) This document discusses the reasons e-mail archiving is necessary, the benefits of archiving messages, the different options available for archiving, and how administrators can determine which option is best for a given company. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Presentation Transcript: Iron Mountain - E-mail Management by Iron Mountain Digital August 2009 - (Free Research) Read this presentation transcript and free yourself from the daily hassles of e-mail management and fighting the inherent risks of e-mail Spam, viruses and noncompliance. Trust Iron Mountain's enterprise-class, cloud-based e-mail management service for 100% e-mail uptime at a cost savings of up to 60% versus on-premises solutions. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Information Governance Perspectives from RSD: E-mail Archiving by RSD August 2009 - (Free Research) With the ever increasing compliance regulations in terms of E-mail archiving, It becomes clear that E-mail archiving is an information governance imperative. This paper presents the 3 technical challenges which should be understood when evaluating email archiving solutions (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Exchange Insider E-zine - Volume 3: Real-world Exchange 2007 Server Migrations by SearchExchange October 2009 - (Free Research) In this issue of Exchange Insider e-zine, get an in-depth look at some real-world Exchange 2007 migration projects, what can go wrong and how to make the most of Exchange 2007's capabilities. This issue also highlights some must-have tools for securing mobile environments in Exchange as well as tips on keeping your servers running in peak condition (EZINE) VIEW ABSTRACT | GO TO

Hitachi NAS Platform 3080 and 3090 Storage Consolidation and Intelligent Tiering for Microsoft Exchange Environments by Hitachi Data Systems September 2009 - (Free Research) Exchange Unified Messaging brings different mission critical systems together, effectively consolidating infrastructure while improving productivity for users, but at the cost of increasing the load on the Exchange environment in terms of management, storage and importance to the business. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Online Services Delivers Enterprise-class Communications to Growing Retail Business by Microsoft November 2008 - (Free Research) This case study examines how Archiver, a national retailer, wanted to migrate from its old POP3-based e-mail system to an enterprise class messaging and collaboration system, but the cost and in-house IT resource requirements were too great. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Exchange Server 2010: What's New and What's Changed? by Global Knowledge August 2009 - (Free Research) In this white paper, we will look at some of the key changes that will be revealed with the new version of Exchange and how these changes will impact the messaging environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Key Considerations in Building an E-mail Archiving and Compliance Strategy - Webcast by Hewlett-Packard Company October 2009 - (Free Research) In this webcast, learn how Brunel University solved their email management challenges of massive email growth, lengthy tape backups and long searches. Discover how to develop an email archiving strategy that automatically captures, preserves and manages all corporate emails for compliance regulations. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

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