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Your search for keyword: Best Practices In Customer Service In Banks returned 498 results.
 
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Customer Relationship Management (CRM) | Business Intelligence Solutions | Customer Experience Management (CEM) | Customer Service (General) | Marketing Management | Reporting and End-User Query Tools | Compliance Management/ Sarbanes-Oxley Compliance | Sales Management | Customer Information Management/ Customer Databases | Business Process Management (BPM)

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Protecting Data on the Edge by Zenith Infotech

July 08, 2009 - (Free Research) According to industry statistics, the majority of a typical company's data doesn't reside on data center storage -- it lives on the "edge." The edge may be desktop PCs, laptops or even smart phones and PDAs. In this videocast W. Curtis Preston describes the most effective techniques, tools and best practices for protecting edge or mobile data.
(VIDEO) VIEW ABSTRACT | GO TO

Podcast: Protecting Data on the Edge by Zenith Infotech

July 08, 2009 - (Free Research) In this expert podcast W. Curtis Preston describes the most effective techniques, tools and best practices for protecting edge or mobile data.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Data Conversion in a System Migration: Best Practices for Compliance and Continuity by Advent Software, Inc

January 01, 2009 - (Free Research) This document is designed to help firms understand their data conversion options. It outlines what data is critical and must be converted for compliance purposes and business continuity, what data is not critical, the relationship between data conversion and reporting, and what to look for in a new technology provider relative to data conversion.
(WHITE PAPER) GO TO WHITE PAPER

SEC Exam Survival Guide: Prepare in 12 Steps by Advent Software, Inc

August 2008 - (Free Research) This Securities and Exchange Commission Exam Survival Guide provides you with the actions you can take to prepare for an SEC exam so that when the call comes, there is minimal stress and disruption to your firm.
(WHITE PAPER) GO TO WHITE PAPER

Best Practices in the Call Center: A Customer Touch-Point Methodology by Oracle Corporation

January 2009 - (Free Research) One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer "touch-points" must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Increase Profits and Customer Satisfaction in the Communications Industry by Infor CRM

December 2008 - (Free Research) Leading companies are placing more emphasis on inbound marketing and intelligent customer interactions as the means for building powerful customer relationships that boost profitable growth.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Top 5 Best Practices for Creating Effective Campaign Dashboards by Tableau Software

June 2008 - (Free Research) We can define an effective marketing dashboard as one that enables marketers to visually display relevant and current campaign, customer, advertising and/or branding information needed to achieve marketing objectives.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Maximize Business Results Online: How Web Content Management Technology is Transforming Digital Marketing by SDL Tridion

March 2009 - (Free Research) This report is a guide for identifying best practices in online content Research Benchmark management and maximizing business benefits of the web. The findings highlight the strategic value of web content management and link the technology and practices of Best-in-Class organizations to top line revenue, customer loyalty, and customer experience.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

5 Steps to Reducing Downtime: Best Practices for Windows Server Application High Availability by Marathon Technologies

September 2009 - (Free Research) This white paper discusses five steps for protecting Windows Server applications from downtime, offering established best practices to reduce potential single points of failure and ensure rapid recovery or continued operations in the event of failure.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Problems Solved: With Better Business Intelligence by Board International

September 2009 - (Free Research) This document presents a series of business challenges, why organizations faced them, and how these problems were solved through the use of Business Intelligence best practices.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices: Protect Your Online Revenue Through Web Performance Testing by Gomez

September 2009 - (Free Research) Tune in to this webcast to hear from an industry expert as she discusses drivers and best practices for effective web performance testing and quality life-cycle management for today's rich and complex applications.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Seven Tips for Profiting from Lean Times with CRM by Oracle Corporation

January 2009 - (Free Research) With their rapid speed of deployment, integrated analytics and built-in best practices, on-demand CRM solutions can quickly vault a sales organization ahead of its rivals. And because of their flexible licensing structure, on-demand solutions can be deployed selectively, enabling businesses to deploy only as much CRM as they need.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Winning in Today's Environment: Six Imperatives for the Chief Sales Officer by Oracle Corporation

October 2009 - (Free Research) Download the Oracle CRM White Paper, "Winning in Today's Environment: Six Imperatives for the Chief Sales Officer," to learn how you can deploy several best practices to achieve unparalleled sales success in your organization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Making Interactions More Intelligent Across All Channels in the Retail Finance Industry by Infor CRM

July 2009 - (Free Research) In this paper you will learn the best practices and the bottom-line benefits in multi-channel inbound marketing. Read on to learn more about multi-channel inbound marketing and how Infor CRM Epiphany Inbound Marketing for Retail Finance can help drive revenue out of each customer interaction.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Professional Basketball Team Expands Customer Base with Microsoft Dynamics CRM by Microsoft

September 2009 - (Free Research) This webcasts examines the trends, best practices, and competitive advantages of the customer-centric enterprise. Following the discussion with Martha Rogers, we find out how the Portland Trail Blazers have taken advantage of Microsoft Dynamics CRM to improve sales and grow their customer base.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Sales and Marketing: The New Power Couple by Microsoft

December 2008 - (Free Research) This white paper will review the obstacles to making business development a team sport and then will present best practices around people, process and technology for aligning the sales and marketing organization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cross-Channel Campaign Management - Next Generation Multichannel Marketing by Infor CRM

March 2009 - (Free Research) This report identified how top performing organizations leverage and execute multichannel marketing campaigns. The findings demonstrate how Best-in-Class organizations are leveraging a collaborative cross-channel approach to extract maximum value and marketing efforts.
(ANALYST BRIEF) VIEW ABSTRACT | GO TO

LogRhythm's LR-1000-XM Receives 'BEST BUY' pick from Security Magazine by LogRhythm, Inc.

September 2009 - (Free Research) See this product review in which LogRhythm's LR-1000-XM power log aggregation tool received BEST BUY pick in Digital Forensics by SC Magazine.
(PRODUCT REVIEW) VIEW ABSTRACT | GO TO

High Availability with Oracle Database 11g Release 2 by Oracle Corporation

September 2009 - (Free Research) This white paper reviews the common causes of application downtime and discusses Oracle's Maximum Availability Architecture framework that provides clear and concise guidance on implementing best practices using Oracle's proven high availability technologies.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Back Office Outsourcing and Investment Reporting - A Guide for Investment Advisors by Advent Software, Inc

January 2006 - (Free Research) In investment reporting, customers expect detailed reports of irreproachable accuracy, delivered with no delay or excuses. This whitepaper will serve as as a guide for Investment Advisors.
(WHITE PAPER) GO TO WHITE PAPER

Advent Portfolio Exchange Demo by Advent Software, Inc

July 2008 - (Free Research) Learn more about this integrated portfolio and client relationship management system: an end-to-end solution for accounting and reporting, client servicing and marketing.
(DEMO) GO TO DEMO

Microsoft Exchange Server 2007: Performance on VMware vSphere™ 4 by Global Knowledge

September 2009 - (Free Research) Increased adoption of VMware infrastructure and continued performance advances in hardware and software have driven the virtualization of Microsoft Exchange. This paper will detail experiments that demonstrate the efficient performance and scalability of Exchange when running inside a virtual machine on a VMware vSphere™ 4 environment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

"up.time 5" by uptime software - Free 30 Day Trial! by uptime software inc.

October 2009 - (Free Research) Deeply monitor all Virtual, Physical and Cloud based servers, applications, resources, and services from a single, unified dashboard with "up.time". Immediately cut costs and drive global performance and availability.
(TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Mobility Management the ITIL and ITSM Way: An Enterprise BlackBerry, iPhone (and Beyond) Imperative by BoxTone

October 2009 - (Free Research) In this Handbook, you'll learn how Mobile User Management has emerged as the most effective application of ITSM leveraging ITIL to support mobile user connectivity and mobile application access.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Backup and Recovery for Microsoft Exchange Server - Data Domain Deduplication Storage Best Practices Guide by Data Domain

May 2009 - (Free Research) In many companies, Microsoft Exchange is now commonly viewed as a mission-critical application. Protecting Exchange information is critical and backup is still the primary method used. This paper focuses on the traditional backup and recovery practices for Microsoft Exchange Server along with solutions from Data Domain.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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