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Help Desk Authority Professional Edition - 30 Day Free Trial! by ScriptLogic Corporation

September 08, 2009 - (Free Research) How are you currently tracking your help desk issues? Does your homegrown solution have too many limitations? Or is the enterprise solution you currently have overkill? Whichever scenario best describes you…we can help.

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Dell Asset Management by Dell, Inc. and Intel

October 07, 2009 - (Free Research) Dell Asset Management service provides an intuitive, easy-to-use asset management solution for today’s highly distributed environments. Delivered as a SaaS-enabled solution, Dell Asset Management leverages the Internet to discover and manage your company’s Microsoft® Windows notebooks and desktops, printers, routers, switches, servers and more.

(DATA SHEET)

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Blackberry Enterprise Server v4.1 Service Pack 6 by BlackBerry

August 2008 - (Free Research) The BlackBerry Enterprise Solution provides push-based access to email; calendar, contacts, tasks and notes; instant messaging; web-based applications and services and enterprise applications.

(WEBCAST)

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Mobile Sales Force at Growing Company Benefits from Mobilizing CRM Information to the Field by BlackBerry

February 2009 - (Free Research) Sales Partnerships needed a way to coordinate the activities of the outsourced sales force services it offers. They wanted a solution that would help maximize the productivity of the sales force by tracking sales activities, handling territory management, and creating a high level of accountability for the sales representatives working...

(DATA SHEET)

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Heinz Uses Wireless Technology to Gain Retail Advantage by BlackBerry

February 2009 - (Free Research) Heinz wanted to speed up and improve the quality of scorecard information they gathered about Heinz brands in retail stores; so they used the Electronic Retail Audit solution on BlackBerry devices to provide brokers with accurate feedback.

(CASE STUDY)

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Courier Company Uses Blackberry Solution to Help Reduce Operational Costs and Improve Customer Service by BlackBerry

February 2009 - (Free Research) In order to monitor and manage a workforce of independent drivers, the BlackBerry® Enterprise Solution was matched with Air-Trak, a solution that allows companies to track deliveries and receive almost instant updates on driver locations. Read on to discover how this improved operations for a mid-size courier company.

(CASE STUDY)

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Blackberry Professional Software Boosts Productivity of Manufacturer's Mobile Marketing Representatives by BlackBerry

February 2009 - (Free Research) Absolute Brilliance installed BlackBerry Professional Software and realized immediate productivity improvements among head office staff and within their mobile marketing team.

(CASE STUDY)

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Blackberry Enterprise Server for Microsoft Exchange - Service Pack: 6 by BlackBerry

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Blackberry Enterprise Server for IBM Lotus Domino - Service Pack: 6 by BlackBerry

February 2009 - (Free Research) BlackBerry® Enterprise Server version 4.1 SP6 supports HTML and rich-content email messages for BlackBerry devices that are running BlackBerry® Device Software version 4.5 or later. IBM® Lotus® Domino® version 7.0.2 or later is required to support rich-content email messages on the BlackBerry Enterprise Server.

(ARTICLE)

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Podcast: Protecting Data on the Edge by Zenith Infotech

November 2009 - (Free Research) In this expert podcast W. Curtis Preston describes the most effective techniques, tools and best practices for protecting edge or mobile data.

(PODCAST)

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Business-Ready Security: Information Protection Solution by Microsoft Corporation India Pvt Ltd

November 2009 - (Free Research) The Information Protection solution automatically discovers, protects, and manages confidential information throughout your organization by integrating with your existing platforms and applications.

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Nine Storage-Related Attributes of an Enterprise Cloud by Compellent

November 2009 - (Free Research) A robust enterprise cloud should not be focused myopically on CPUs, memory, disks, and a range of IP addressees. Businesses instead should include the nine attributes presented in this paper when formulating an enterprise cloud platform strategy.

(WHITE PAPER)

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Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global

October 2009 - (Free Research) This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.

(PRESENTATION)

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